No, you do not need to be present. Many clients provide access through a key, code, or arrangements with a neighbour. Your property is always handled securely by our insured and vetted team.

Yes. You can customize your internal cleaning service by telling us which areas need extra attention—such as oven cleaning, fridge cleaning, or bathroom deep sanitization.

The duration depends on your property size and the type of clean (deep clean, maintenance clean, end of tenancy). Most services take between 2–6 hours.

Yes. Our products are safe for children, pets, and sensitive materials. If you prefer eco-friendly products, you can request them during booking.

Absolutely. We offer weekly, bi-weekly, and monthly maintenance cleaning plans to keep your home fresh and spotless all year round.